FAQ

Check-in is at 4 pm. Check out is at 11 am. Our front desk staff is available 24 hours a day, 7 days a week for check-ins. Late checkout is based on availability. Please ask at the front desk when you arrive.

Offsite self-parking is available for $47.90 plus tax per night and $54.90 plus tax per night during special events at the nearby Hotel St. Pierre, located at 911 Burgundy Street. The Hotel St. Pierre is three blocks from the Andrew Jackson. Please check with the front desk upon your arrival at the Andrew Jackson Hotel to register for parking and receive directions.

Yes, we are now pet-friendly. Your best pal is more than welcome at the Hotel St. Pierre. There is a $45.00 per stay fee and two pets maximum per room. We ask that your four-legged pal stays on a leash while in public areas.

Yes, check with the front desk when you arrive.

No, but the French Quarter is an excellent playground for outdoor exercise.

Sorry, our breakfast is currently suspended due to Covid-19 but guests can enjoy breakfast at some of New Orleans' best coffee shops and restaurants. Ask the front desk for breakfast suggestions and local favorites for you.

The minimum age required to check in is 21 years of age. We accept major credit and debit cards, cash, and traveler's checks.

Rollaways are available for $20 plus tax per night.

Guests can enjoy the two courtyards pools at our sister hotel, Hotel St. Pierre, just four blocks from the Andrew Jackson Hotel.

Dumaine and St. Philip Streets.  A map is available here on our Contact page.

Sorry, we do not since we are a historic building. We are glad to block your rooms as close together as possible. Contact our front desk to assist with your requests.

Contact the front desk and request the Manager on Duty.

Our property is a nonsmoking facility but guests are welcome to smoke in the courtyards.

Please contact our front desk prior to your arrival to secure your room needs. Our staff will do their absolute best to accommodate your needs during your stay with us.